How do I track the package for your order?
Once your order has been shipped, we will send you an email with your tracking details so you can track its journey. If for any reason you do not receive this email，please contact us. We will update you on the progress of your order.
Shipping information has not been updated for a long time.
1. Since the logistics information will only be updated when it arrives at the next logistics node, your order will already be in transit when you receive your order tracking number. Just because it hasn't reached the next logistics node yet, the logistics information hasn't been updated.
2, Due to the nationwide COVID-19 impact resulting in limited shipping availability, parcel delivery time may be extended.
3、As an important security measure at transit ports, your package may experience delays, including maintaining physical distance to ensure you receive a safe package. This means it will take longer to process a large number of packages. We hope you will understand.
Regarding your order, if it is not updated because of your logistics, please contact your local post office for the detailed status of your parcel (your tracking number) as they are the ones who shipped it for you. We will also try to contact the post office.
US Post Office Phone: (+1 800) 222 1811
CA Post Office phone number: 1-866-607-6301
We apologize for any inconvenience this may cause. Any time you need help, please feel free to contact us and we'll get back to you as soon as we can!